Frequently Asked Questions
Everything you need to know about shopping with Oscar Furniture.
What is the standard delivery timeframe for large furniture items?
Standard delivery for large items typically takes 7-14 business days. You will receive a tracking number and a call from our logistics partner to schedule a specific delivery window once your order reaches your local hub.
Do you offer white-glove assembly services?
Yes, we offer professional White-Glove Delivery and Assembly for an additional fee. This service includes bringing the furniture into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply, and original shipping costs are non-refundable.
Are your wood products made from sustainable materials?
At Oscar Furniture, we are committed to sustainability. The majority of our collections are crafted from FSC-certified solid wood and eco-friendly veneers to ensure durability and environmental responsibility.
Do your products come with a warranty?
Yes, all our furniture pieces come with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship. Extended protection plans are also available at checkout.
Can I request fabric samples before purchasing a sofa?
Absolutely. We offer up to five complimentary fabric swatches so you can see and feel the texture and color in your own home lighting before making a final decision.